Privacy Policy

1. Introduction

Welcome to LuvMind. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our psychological insight platform.

By using LuvMind, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

Personal Information You Provide

• Account Information: Email address, name, and password when you create an account
• Quiz Responses: Your answers to our psychological assessment questions
• Payment Information: When you upgrade to premium, payment processing is handled securely by Stripe

Automatically Collected Information

• Usage Data: How you interact with our platform
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use the information we collect to:

• Generate personalized psychological insight reports
• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to enhance user experience
• Protect against fraudulent or unauthorized activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

• Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: With your explicit permission for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at privacy@luvmind.io.

8. Children's Privacy

LuvMind is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of LuvMind after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@luvmind.io